Welcome and prevention protocol Atrium Hotel

Hotel in Valence

Welcome and prevention protocol

Because safety for you and our staff comes first, we took measures to welcome you the best way we can:


To protect yourself and others from Coronavirus :

  • Respect social distancing
  • When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
  • Wash your hands very frequently or use hydroalcoholic lotion
  • Avoid close contact when greeting people
  • Respect circulation directions in common areas.


Also, we adapted our services for you :

  • Hydroalcoholic lotion will be at disposal
  • Press and magazines will be available on your digital devices
  • Meticulous cleaning measures have been reinforced
  • Common areas have been adapted to respect social distancing
  • Check-in procedures have been adapted to minimize contact and assure you a warm welcome
  • Plexiglass has been installed to protect you and our staff
  • In some cases, signatures may not be requested or necessary to approve food and beverage orders
  • Your room may only be accessible by you and your family on request
  • Cleaning routine may only be done in your absence
  • A meticulous cleaning routine has been defined for common areas
  • Food and beverage will be served by our staff at the door of your room, or to take away.
  • Unfortunately, due to health recommendations, we had to make the decision to close our gym and sauna rooms.


Specific sales conditions :

For any booking made directly with our services (hotel website, mail or phone), our sales conditions are more flexible :

  • Flexible rate :
    • No deposit at the time of the booking
    • Cancellation with no penalties until 24h prior to arrival
    • Modification allowed until 24h prior to arrival upon availability

All these facilities and services may be adjusted according to the governmental recommendations.